Client Case Study: South Yorkshire Fire & Rescue

Organisation Name

South Yorkshire Fire & Rescue

Position Held

Equality & Inclusion Advisor 

How did we support your organisation?

In a number of ways:-


  • Display of fire safety information in a range of languages within office space

  • Development and delivery of cultural awareness training

  • Assistance with accessing community groups

  • Feedback on the content/messages within work streams, such as the pack for bid submissions for the Stronger Safer Communities Reserve

  • Suggestions around how to access community groups to ensure a more effective approach

What difference did we make? 

In relation to the cultural awareness training, feedback gained from the sessions confirmed that the training developed people’s understanding of different cultural groups.  It also helped answer some questions around how to approach individuals who are different from ourselves.  We have not yet carried out any longer-term analysis to see what difference (if any) attending the training delegates have 


The work regarding accessing cultural groups is ongoing but I anticipate that it will make it much easier to access certain groups so that we can carry out more effective consultation 

Would you recommend Faithstar?

Yes, they offer a friendly, reliable and professional service.